Hello! My name is Shana. I have three children, Padraig (14) Declan (12) and Cian (8) and have been married since 2009. I have lived in central PA my entire life – since 2007, I call Etters home. I have been in customer service for almost 25 years, in various positions. I am currently a Field Sales Trainer and lead a team of 7. I am extremely active in my children’s school and chair multiple events including the father daughter dance, trunk or treat, and the Halloween parade. I’m skilled in industry knowledge, problem solving and project management and consider myself to be an enthusiastic leader in the customer service industry. I look forward to working with you to meet your needs.